Privacy Policy

This policy explains what BizGrowUp collects and how it's used — across the web application and the offline-first BizGrowUp POS app for Android. By using either, you agree to what's described here.

1. Who we are

BizGrowUp is a cloud inventory, sales (POS), and business management platform for growing businesses in Liberia and across West Africa. A business owner (or whoever they designate) sets up a BizGrowUp account for their business; their staff then get their own logins under it with roles like cashier, manager, or warehouse staff.

2. Information we collect

Account information — name, email address, phone number, and the business(es) you're a member of. This is created for you by a platform admin or your business's own admin; there's no public self-service sign-up.

Business data you enter — products, stock levels, sales, purchases, customers, suppliers, expenses, and the accounting records that come from them. This is the core of what the app manages on your business's behalf.

Device & app data (POS app) — the BizGrowUp POS Android app stores a working copy of your business's catalog and your own sales on the device itself, so it keeps working without a connection, and syncs that data to our servers once it's back online. A paired Bluetooth receipt printer is connected to directly from the device; the app never scans for nearby devices and never uses Bluetooth to determine your location.

Technical data — standard web/app request data (IP address, browser or device type, timestamps) that any server naturally logs, used only for security and troubleshooting.

3. How we use information

• To operate the service you or your business signed up for — running sales, tracking inventory, generating reports, and so on.
• To communicate with you — account notices, support replies, and (if you've asked for one) a response to a demo request.
• To keep the platform secure — detecting abuse, investigating issues, and enforcing our terms.
• To meet legal or accounting obligations where they apply (e.g. retaining financial records for a required period).

4. Where your data lives

Business and account data is stored on servers we operate, accessed over encrypted (HTTPS) connections, and gated behind the role-based permissions your business's admin controls. The POS app additionally keeps a local, on-device copy for offline use, which syncs back to that same server once a connection is available.

5. Sharing

We don't sell or rent your data. It's shared only with the infrastructure providers we use to run the service itself (such as hosting and email delivery), under terms that restrict them to that purpose, or when required by law.

6. How long we keep it

Data is kept for as long as your business's account is active, plus whatever additional period applies for financial/legal record-keeping. If you ask us to delete your account and data (see below), we remove what isn't legally required to be retained.

7. Your rights — accessing or deleting your data

You can ask for a copy of your data, a correction, or full deletion of your account and personal data at any time. For deletion specifically, use our Request Account Deletion page — you don't need to be logged in to use it. We'll confirm by email once your request has been processed.

8. Children's privacy

BizGrowUp is a business tool and isn't directed at children. We don't knowingly collect personal information from anyone under 13.

9. Changes to this policy

If this policy changes in a meaningful way, we'll update the date at the top of this page. Continuing to use BizGrowUp after a change means you accept the update.

10. Contact us

Questions about this policy or your data? Email us at bizgrowup231@gmail.com.